Terms and Conditions

1. About these terms

These Terms and Conditions govern your use of our website and services provided by World Best Scholars Limited, trading as WB Scholars ("WB Scholars", "we", "us"). By using our website or engaging our services you agree to these terms. If you do not agree, please do not use them.

2. Our services

WB Scholars provides study-abroad support, including:

• Career and educational counselling;
• Admissions and visa assistance;
• Scholarships and loan support, including the Scholarship Masterclass;
• Pre-departure and arrival support;
• Accommodation support;
• Post-study support;
• Online training;
• Coaching and mentorship.

We are an education consultancy. We are not a law firm and do not give legal advice. Information on this website is general guidance only.

3. No guarantees

Decisions on admission, scholarships, funding, visas and work permits are made by universities, funders and government authorities, not by us. We work to prepare strong, honest applications, but we cannot and do not guarantee any admission, scholarship, visa, permit or outcome.

4. Your responsibilities

You agree to give us complete, accurate and truthful information and genuine documents. Submitting false or misleading information can lead to refusal of an application, bans and legal consequences. We may stop work and refuse to submit any application that we reasonably believe contains false information.

5. Fees and payment

Our fees are set out in our current rate card. They include a free orientation consultation of under 15 minutes, personalized consultations, coaching and mentorship, the Scholarship Masterclass, and Application Facilitation, which is quoted in a range of USD 500 - 1,500 for the full process. Prices are subject to review, and you should confirm current rates with our team before booking.

Pay only into the official WB Scholars bank account shown on our written invoice or rate card, and keep your proof of payment. We will never ask you to pay into a personal account. Third-party costs such as university application fees, visa fees and insurance are separate unless we state otherwise in writing.

6. Cancellations and refunds

Refunds depend on the type of fee:

• University and hostel (accommodation) application fees are paid to third parties and are not refundable.
• Tuition fees are the only fees that can be refunded, and only if your student visa application is refused.
• Other WB Scholars agency fees are refundable only if we have not yet started working on your case. Once we have started, they are not refundable.
• Fees for each phase of Application Facilitation (Phase 1 and Phase 2) are not refundable once paid for that phase.

To request a refund, email hello@wbscholars.com with your proof of payment. Nothing in this section limits your rights under Tanzanian consumer protection law.

7. Third parties and links

Our website may link to or rely on third-party websites, universities, calculators and tools. Calculators and estimates, such as cost of living and currency conversions, are for planning only. We are not responsible for third-party content or decisions.

8. Intellectual property

The content of this website, including text, design, logos and images, belongs to WB Scholars or its licensors and is protected by Tanzanian copyright law. You may not copy, reproduce or distribute it without our written permission, except for your own personal use.

9. Limitation of liability

To the extent permitted by Tanzanian law, WB Scholars is not liable for indirect or consequential losses, or for losses caused by decisions of universities, embassies or other third parties, by incorrect information you gave us, or by events outside our reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. Privacy and cookies

Our handling of personal data is described in our Privacy Policy and Cookie Policy, which form part of these terms.

11. Electronic communications

You agree that we may communicate with you electronically, and that electronic records and signatures may be valid as provided by the Electronic Transactions Act, 2015. Marketing messages are sent only as permitted by law and you can opt out at any time.

12. Governing law and disputes

These terms are governed by the laws of the United Republic of Tanzania. We encourage you to contact us first so that we can try to resolve any complaint amicably. If a dispute cannot be resolved, it will be handled by the competent courts of Tanzania in Dar es Salaam.

13. Changes to these terms

We may update these terms. The version on this page, with its date, applies from the date it is published.

14. Contact us

hello@wbscholars.com | +255 736 886 088 | 3rd Floor, Wing B, PSSSF Commercial Complex, Plot No. 3, Sam Nujoma Road, Dar es Salaam.

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